Integrate your VoIPer Virtual PBX and call centre software with your favourite CRM and Helpdesk.
The VoIPer virtual PBX and the CRM perform closely related functions in a company. From the virtual VoIPer switchboard all company calls are made and received. On the other hand, the CRM manages the relationship with the company’s contacts and strengthens the quality of the interactions that occur. Separately they fulfil important functions, but when linked they optimize their performance and efficiency.
- More efficient customer service.
- Identification of the client that contacts the company.
- Contact the customer from your company’s CRM.
- Record of interactions with customers.
- Automatic opening of the client’s file.
With the integration of the VoIPer virtual switchboard with your CRM, your team will have their office in the cloud accessible from anywhere in the world.